Refund Policy

Every workspace starts on the free plan, and Pro comes with a 14-day trial that needs no payment details. When the trial ends without a subscription, the workspace simply returns to the free plan. You are never charged unless you subscribe.

You can cancel a paid plan at any time from Settings → Billing. The workspace keeps its paid plan until the end of the period you already paid for and then returns to the free plan. Removing reviewer seats or extra spaces works the same way and is reflected on your next invoice.

Fees for a period that has started are not refundable, except in these cases, where we refund the prepaid fees for the remaining period:

• we discontinue the service or your paid plan;
• we end the agreement for our own convenience;
• you cancel because of a price change or a change to our Terms;
• you were charged in error, for example a duplicate payment;
• the law requires a refund.

If you subscribe as a private individual in the EU, you may withdraw within 14 days of subscribing without giving a reason. Because the plan starts as soon as you subscribe, you pay only for the days before you withdrew and we refund the rest within 14 days. If a yearly plan renews automatically, you can cancel after the renewal and we refund the full months that remain.

These rights come from consumer law and always apply, whatever this page says.

Payments are processed by our online reseller Paddle.com Market Ltd., the Merchant of Record for Admitura orders. Paddle issues your invoices and pays out refunds to the original payment method.

To request a refund, reply to your Paddle receipt, use paddle.net, or write to us through the contact page. Mention your workspace name and the invoice number. We answer within 5 working days; approved refunds usually reach you within 5–10 working days, depending on your bank.

Admitura is operated by Admitura – Pieter Beirnaert, enterprise number BE 1043.126.419. The full rules are in our Terms of Service; if this page and the Terms ever differ, the Terms apply.